Knowledge manager

Knowledge managers work for a wide variety of employers and could be based in a government, health, law or a commercial setting. Key responsibilities will include the development and management of complex information systems. Knowledge managers often have other management responsibilities which could including staff and budgets, the implementation of a KM policy or perhaps wider responsibility for the organisation's compliance with data protection.


  • An accredited library and information qualification is usually required
  • Chartered Membership of CILIP (MCLIP) is advantageous in demonstrating an ongoing engagement with the profession.

  • In certain sectors a relevant qualification or experience might be necessary


  • Ability to source relevant information and repackage for clients in a clear and concise way often to tight deadlines
  • Ability to develop and implement a knowledge management strategy
  • Ability to develop and manage information systems to support complex business processes
  • Knowledge of and ability to use relational database systems
  • Ability to manage teams and provide strategic leadership
  • Budget management
  • Strong IT skills
  • Excellent customer care and communication skills
  • A willingness to keep up to date with changes in the profession and technological advances
  • Advocacy skills
  • Project management 
  • Ability to work effectively in  a team and maintain good working relationships
  • Knowledge or experience of organisational compliance with Data Protection Legislation could be beneficial

Related books and publications from Facet Publishing

Facet publishing sell a range of titles for Library, Information and Knowledge professionals. These are all available at 20% discount to members.

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